As a leading provider of over 80 million extended warranties worldwide, Assurant are well placed to offer expertise and experience.
Our Extended Warranty solutions focus on what happens after a customer buys a product. This post-purchase experience is often where companies find themselves working in the dark. They have a lot of insight into the purchase and everything that leads up to it but after the sale, things aren’t always as clear. What happens after a purchase is actually twice as important to the consumer and this can lead to poor customer experience, increased risk and missed sales opportunities.
That’s where Assurant are making the difference. We’re bringing more light to the entire customer experience – pre-purchase, point-of-sale and most importantly post-purchase – than anyone else in the industry. We identify unmet customer needs and expectations, deliver greater insight into product performance and uncover hidden risks in our clients’ protection programmes. And we can do this because we have more resources, expertise and experience than anyone else – and we believe in complete transparency with our partners.