Mobile Device Protection

Assurant is the leading mobile device insurance provider across Europe, supporting the repair or replacement of a device every 20 seconds.

We don’t believe in a “one size fits all” approach to device protection because all of our clients and their customers have different needs.

This approach has seen us grow our market share of device protection in the UK to over 71%, and provide mobile device protection solutions for well-known brands throughout Europe.

What sets us apart from the competition is our continued investment and desire to innovate the solutions we offer.  We do this because we care about our customers and understand their needs are constantly evolving.

Mobile devices are no longer used for just keeping in touch; they also play a big part in entertainment with music, apps and games; recording important life events through photos and videos; and managing our finances through mobile banking apps. Our mobile device protection gives customers peace of mind knowing they are covered should the worst happen to their handset.

All our mobile device protection programmes can be configured to suit our clients’ requirements and can include:

  • Fulfilment options to suit the customers’ needs and get reconnected as quickly as possible including same day replacement
  • Full claim administration management including real-time assessments to allow immediate resolution
  • Handset upgrade services through our retail partnerships
  • Multiple customer engagement channels including digital and telephony
  • Outsourced sales channels delivered via digital and telephony
  • Product development and sales support to develop effective “go to market” strategies