Assurant win top Barclays supplier award
On Thursday, 14 April 2016 Barclays hosted its third annual Supplier Awards ceremony to celebrate the contributions of those suppliers that have exceeded expectations. From a global supply base of many thousands, Assurant Solutions was announced as the winner of the Customer Experience Initiative of the Year award in recognition for implementing a series of changes to the Barclays mobile phone and gadget insurance offering which have improved claim turnaround times and reduced complaints.
Colin Graham, UK Client Director said: “This award demonstrates our ability as a business to identify and successfully implement programme enhancements so that we can continually deliver excellent products and services for clients and their customers. This was achieved through a fantastic collaborative working relationship with Barclays, sharing our knowledge and insight to optimise the customer experience across multiple channels.”