Training
Without an effective training program for your sales force, your VSC sales will not reach their potential. Yet instead of just offering a "how to" on VSC sales, Assurant Solutions has developed a comprehensive suite of tools that touch on both F&I Development and Sales techniques. These real-world training solutions are customized to your culture, organizational structure and sales process. The result: maximized growth and profitability for you.
F&I Development
For over 25 years, Assurant Solutions has conducted F&I training designed around a "Menu-Based" approach, which is one of the most effective ways to earn a higher yield from a dealership's F&I department. In fact, our approach has resulted in higher F&I income each time it was introduced into a dealership.
Course Description:
This intense, one-week school (with breakout practice sessions and videotaped final exam presentation) teaches attendees to:
- Manage and organize their department more effectively
- Use the menu-based approach with customers
- Handle product objections heard every day
- Protect dealership's legal liabilities through proper disclosure
- Build relationships with lenders
- Work with sales department to ensure proper referrals are made (?)
- Raise CSAT and approval scores with customers
Sales Development
This comprehensive hands-on training program provides your sales force with the skills to succeed in any business climate.
Course Description:
In this highly interactive class, our trainers provide breakout practice sessions and sales scripts that address the challenges faced in today's environment. Attendees leave with an enhanced skill set and a game plan for continuous improvement when they return to the showroom. Upon completion of the course, they will be able to:
- Use the "Path to Profits" with every customer
- Prevent customers from walking away by resolving objections
- Handle incoming sales calls
- Set and achieve goals
- Prospect for new business
- Discover the true buying motives of the customer
- Effectively close the sale without using price as the only tool
- Have a daily plan and focus on confirmed appointments
- Follow-up with both sold and unsold customers
- Track individual sales activities and manage those results